Legal

Subprocessor List

Last updated 8 October 2026 · 2 minute read

In short

  • Four companies help run Formentic: Supabase, Netlify, Resend and Google.
  • The database and the app run in London, UK.
  • You get 30 days’ notice before we add or replace one that handles your data.
  • Salesforce is not our sub-processor: you connect your own account.

About this list

This is the current list of sub-processors Formentic uses to provide the Service and process Client Data on your behalf, as referred to in the Data Processing Agreement (DPA), Section 7. We will give at least 30 days' advance notice before adding or replacing a sub-processor that handles Client Data, by updating this page and, where practical, emailing account owners.

Current sub-processors

Sub-processorPurposeLocation
Supabase, Inc.Database, authentication and file storageLondon, United Kingdom (covered by an EU adequacy decision)
Netlify, Inc.Application hosting, server functions and content deliveryFunctions in London, United Kingdom; static content delivered through a global network (Standard Contractual Clauses)
Resend, Inc.Transactional and account emailsEU sending region (Ireland); company based in the United States (Standard Contractual Clauses)
Google Ireland Limited (Google Workspace)Scheduled training and live support sessions, support emailEU and United States (Standard Contractual Clauses)

Not a sub-processor

Salesforce, Inc. hosts your own SFMC account, which you connect to the Service using your own agreement with Salesforce. Salesforce processes your data under that agreement, not as Formentic's sub-processor, and Formentic's access to it is limited as described in the Terms, Section 4.

Questions

Contact support@formentic.com with questions about this list or to request a copy of our data protection terms with a specific sub-processor.